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REFUND POLICY

A LEGAL DISCLAIMER

Effective Date: February 9, 2025

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At Wyn Aviation Photography, customer satisfaction is important to us. Since all our products are made-to-order through our fulfillment partner Printful, we have a no-return, no-refund policy except in cases of damage, defects, or fulfillment errors. Please read our policy carefully before making a purchase.

1. No Refunds or Returns on Made-to-Order Items

All products are custom-made as soon as an order is placed, meaning we do not accept returns, refunds, or exchanges for reasons such as:


✔ Wrong size ordered
✔ Change of mind
✔ Buyer’s remorse

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🔹 Please double-check your order details before placing it.

2. Refund Eligibility (Damaged, Defective, or Incorrect Items)

You may be eligible for a replacement or refund if your order meets one of the following conditions:


✔ The product arrived damaged or defective
✔ The item received is incorrect due to a fulfillment error

🔹 To request a refund or replacement:
📩 Contact us within 7 days of delivery at [Your Contact Email] with:


1️⃣ Your order number
2️⃣ Clear photos of the damaged, defective, or incorrect item
3️⃣ A brief description of the issue

 

Once verified, we will offer a replacement at no additional cost or process a full refund to your original payment method.

3. Refund Processing Time

  • Approved refunds will be processed within 5-10 business days after confirmation.

  • Refunds will be issued to your original payment method.

  • If your refund hasn’t appeared after 10 business days, please check with your bank or payment provider.

4. Order Cancellations & Modifications

  • Orders cannot be modified or canceled once they are sent to Printful for production.

  • If you need to change your shipping address, contact us within 24 hours of placing your order at support@wynaviation.photography.

5. Lost or Stolen Packages

  • Wyn Aviation Photography is not responsible for lost or stolen packages once they are marked as delivered by the shipping carrier.

  • If your order appears lost in transit, please first check your tracking details. If your package shows no updates for 15+ business days, contact us for assistance.

6. International Orders & Customs Fees

  • International customers are responsible for any customs fees, duties, or import taxes. These are not refundable if an order is rejected by customs or returned due to unpaid fees.

7. Contact Information

For refund or order-related inquiries, please contact us at:

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📧 Email: support@wynaviation.photography
🌐 Website: wynaviation.photography

 

Thank you for supporting Wyn Aviation Photography! ✈️📸

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